COVID-19 TEMPORARY SHIPPING UPDATE
Please note that there may be small localized delays in some distribution centers due to COVID-19. This shouldn’t affect the vast majority of deliveries, and where it does, it will only delay things for a few days – but we’re pushing them as much as possible where it does.
Delivery times are based on average estimates provided by the carrier and we cannot guarantee them.
So how does our expedition work?
Fasoeshop.com works with Asian, European and African manufacturers and artisans to find the coolest products at the right price for you.
Thus, all our orders are sent to you from all over the world. However, we assure you that you will be able to follow your orders with peace of mind.
However, since our products have come such a long way, it often takes 2 to 3 weeks to arrive. So don’t worry if the product doesn’t arrive the next day! Most of the time our product will arrive much faster, but we want you to know it’s out of our control!
This means we ship to worldwide, so you can shop wherever you are.
The time it takes to prepare your order for shipment. It usually takes 3-5 days; however, it may take longer due to the increase in the number of orders.
- Delivery time:
Delivery times may vary depending on your location and shipping methods. Please check the details below.
- Delivery options:
We offer free or standard delivery for Burkinabé customers and tariff for other customers check the details below. Shipping costs depend on the weight and shape of the item (s).
- The follow-up:
All packages usually contain specific tracking information which is emailed to you after ordering. Once the tracking number has been received, the customer is required to go to our site in the section dedicated to this purpose https://fasoeshop.com/track-your-order/ to track his order.
Carrier options for orders
Note: For shipping, we ship your package by post office, which takes about 10-45 business days to most of the countries in the world.
➢For customers in USA, Canada and Australia, it takes about 7-20 business days.
➢To UK, France, Germany, Italy, Spain and most other European countries, it may take 7-15 business days.
➢ For South American customers, it may take 15-30 business days.
➢ For other countries, it may take 15 to 50 working days.
INTERNATIONAL TAXES AND DUTIES
All customers are responsible for paying all applicable import duties, taxes and other charges that your local customs authority deems appropriate. These charges are paid to your local operator or the government and are not collected by Fasoeshop, and therefore cannot be refunded.
We ship international DDU (Duty & Taxes Unpaid) packages, which means these charges are not included in the price of any goods you purchase from our website. All applicable charges must be paid by the recipient in order to receive the package. As we are unable to tell you the amount of these charges, we recommend that you contact the customs office or tax agent in your country to find out the respective charges and rates for a package arriving from outside. from your country.